Introduction
Ocean-grouse is committed to protecting your privacy and ensuring the security of any personal information you provide to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or engage our cinematography services.
By using our website or services, you consent to the practices described in this policy. We encourage you to read this document carefully and contact us if you have any questions.
Information We Collect
We may collect the following types of information:
Information You Provide
- Name and contact details when you submit an enquiry form
- Email address for communication purposes
- Project details and requirements you share with us
- Any other information you voluntarily provide in correspondence
Automatically Collected Information
- Browser type and version
- Device information and operating system
- IP address and general location data
- Pages visited and time spent on our website
- Referral source and navigation patterns
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide requested information
- To deliver our cinematography services as agreed
- To communicate about projects, scheduling, and service updates
- To improve our website and user experience
- To comply with legal obligations
- To protect our rights and prevent fraudulent activity
Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Your consent, which you may withdraw at any time
- Necessity for the performance of a contract or to take pre-contractual steps
- Our legitimate business interests, such as improving our services
- Compliance with legal obligations
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist our operations (such as hosting providers), under strict confidentiality agreements
- When required by law, court order, or government authority
- To protect our rights, property, or safety, or that of others
- In connection with a business transfer, merger, or acquisition
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Enquiry data is typically retained for three years unless a longer period is required by law or for legitimate business purposes.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to access the personal information we hold about you
- Right to request correction of inaccurate information
- Right to request deletion of your information
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent
To exercise any of these rights, please contact us using the details provided below.
International Data Transfers
Your information may be transferred to and processed in countries other than Australia. Where such transfers occur, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Ocean-grouse
47 Flinders Lane
Melbourne VIC 3000
Australia
Email: [email protected]